Customer Support

FAQs

SHIPPING AND TRACKING

HOW LONG DOES SHIPPING TAKE?

STOLEN OR UNDELIVERED PACKAGES

ORDERS WITH INCORRECT SHIPPING ADDRESS INFORMATION

WHERE DO YOUR PRODUCTS GET SHIPPED FROM?

WHAT COUNTRIES DO YOU SHIP TO?

WILL THERE BE DUTIES/TAXES ON MY PACKAGE?

BACK-ORDERS

RETURNS AND EXCHANGES

WHAT IS YOUR REFUND POLICY?

HOW DO I RETURN MY ORDER?

HOW DO I EXCHANGE MY ORDER?

DAMAGED OR INCORRECT PRODUCTS

ORDERS CHANGES AND CANCELLATIONS

HOW DO I CHANGE MY ORDER?

HOW DO I CANCEL MY ORDERS?

DISCOUNT CODES

PAYMENTS

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHEN AM I CHARGED FOR MY ORDER?

WHAT CURRENCY ARE YOUR PRODUCTS STATED IN?

CONTACT INFORMATION - FOR QUESTIONS NOT ANSWERED ABOVE

HOW DO I CONTACT FLUXCLOTHINGS ABOUT OTHER INQUIRIES THAT ARE NOT LISTED ABOVE?